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Welcome to English – Website Privacy Policy
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Welcome to English is committed to protecting the privacy of visitors to our website, www.welcometoenglish.org. This Privacy Policy explains what information we collect, how we use it, and the choices you have about your personal data.

 

Information We Collect

We collect two types of information on our website:

    • Personal Data: This information can identify you as an individual and may include: 

            o Contact details such as name and email address submitted through our contact form.

    • Non-Personal Data: This information does not identify you as an individual and may include: 

            o Usage data collected through cookies, such as anonymized browsing activity and IP address.

 

How We Use Your Information

    • Personal Data: We use your contact information solely to respond to inquiries submitted through the website's contact form. We will not              share your personal data with any third party without your consent, except as required by law.

    • Non-Personal Data: We use non-personal data to improve the website and understand how visitors use it.

 

Cookies

Our website uses cookies, which are small data files stored on your device when you visit a website. We use cookies for a limited time to:

    • Understand how you use the Website (e.g., which pages you visit, how long you stay on a page)

    • Improve your overall browsing experience

 

We obtain your consent to use cookies through a cookie banner on our website. You can choose to accept all cookies, manage your cookie preferences (e.g., accept only essential cookies for website functionality), or decline all non-essential cookies.

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The specific cookies we use and their purposes are:

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The specific cookies we use and their purposes are:

ssr-caching​

    • Performance cookie for rendering

    • type - Essential​

    • 24 hours

XSRF-TOKEN​

    • Protects against Cross-Site Request Forgery attacks​

    • type - Essential​

    • Expiry - Session only (deleted when browser is closed)

bSession​

    • Used for system effectiveness measurement​

    • Type - Essential

    • Expiry - 24 hours

hs​

    • Protects against certain security vulnerabilities​

    • Type - Security​

    • Expiry - Session only (deleted when browser is closed)

svSession​

    • Tracks user behaviour for website analytics​

    • Type - Analytics​

    • Expiry - 6 months

fedops.logger.sessionId​

    • Tracking session errors and issues (resilience)

    • Type - Essential​

    • Expiry - 12 months

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Please note:

    • This table may be updated to reflect any changes in the cookies we use.

    • The expiry for hs and svSession cookies needs to be confirmed. They are likely Wix cookies used for security and analytics, but their exact                expiry time may vary.

 

Legal Basis for Processing

    We process your personal data based on your consent when you submit your information through our contact form. We process your non-  personal data collected through cookies based on our legitimate interest in improving the website and understanding how visitors use it.

 

Your Rights under UK GDPR

    Under the UK GDPR, you have certain rights regarding your personal data. These rights include:

    • The right to access your personal data

    • The right to rectification of inaccurate personal data

    • The right to erasure of your personal data ("right to be forgotten")

    • The right to restrict the processing of your personal data

    • The right to object to the processing of your personal data

    • The right to data portability

Data Security

    We take reasonable steps to protect the personal data we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. This includes:

    • Limiting access to personal data to authorized personnel only.

    • Storing any printed personal data in a secure location, under lock and key.

    • Storing electronic personal data on password-protected devices with encryption.

    • Regularly reviewing our data security practices.

Please note: While we strive to protect your personal data, no security measures are perfect and we cannot guarantee the security of the information you transmit to our website.

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Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which we collected it, and then only for as long as we are legally required to retain such data (e.g., for tax or accounting purposes). In the absence of any legal requirements, we will erase your personal data upon your request.

There may be rare instances where we need to retain some personal data even after you request erasure, for example, if it is necessary to comply with a legal obligation to which we are subject (e.g., a requirement from a funder). In such cases, we will only retain the minimum amount of personal data necessary and for the shortest possible time.

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Contact Us

If you have any questions about this Privacy Policy or your rights under the UK GDPR, including a request to erase your personal data, please contact us:

• Email: karenvandiesen@outlook.com

• Phone: 07791 530039

• Correspondence address: Welcome to English, 8 St George’s Court, Willerby, Hull HU10 6FN

BE IN 
TOUCH

Welcome to English, Family Hub (side entrance), The Octagon, Walker Street, HU3 2RA

Tel 07791 530039

©2023 by Karen van Diesen (Welcome to English CIC). Proudly created with Wix.com

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